Episode 24

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Published on:

22nd Mar 2026

What Happens When You Tell Your Team the Truth About Cash Flow

We had a record April. The quarter before that was brilliant. And I still sat the whole team down and told them the business was going to have a serious cash flow problem by September.

That decision changed everything.

In this video I talk about what happened when we chose complete transparency with our team during one of the hardest periods we had ever faced as a business. We didn't have to do it. We chose to. And the way every single person responded made me genuinely proud.

There's something important here for any leader who has been in that position where the numbers are heading the wrong way but you don't want to panic anyone. The instinct is to protect people by keeping them in the dark. I've come to believe that's completely the wrong call.

What you actually need is the kind of culture where honest conversations are normal, not just in a crisis, but every single week. We had spent over a decade building that at Green Element, and when the moment came, it held.

If you're leading a team through uncertainty right now, whether that's financial pressure, a restructure, or something shifting underneath the business, I hope this helps.

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About the Podcast

Will Richardson (51toCarbonZero.com)
An Insight into sustainability news, my life and the experiences I faced in running previous businesses.
I am trying to change the way we work, the relationship we have our work and the world around us. We live in a complicated world with a lot of noise. But we need to be making decisions now and those decisions will have ramifications for decades. Will we always make the right decisions; no. But are we doing it for the right reasons I would like to say yes to that - speaking from my heart. This is an audible blog on what I am doing and what we as a business are doing. Some could say it is self promotion, it probably is a bit, I am trying to change the world and be a part of the solution BUT it is also my way to articulate where I am and keep a log of it for my future self and maybe others will learn from my mistakes as I am sure there will be loads!!

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Will Richardson